Managed IT Services

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Techit understands that uptime is critical for every organisation. Your equipment needs to work every time – all of the time – so that you can focus on managing your business and not your technology. All of your technology support needs are taken care of without you even having to think twice about them, with our managed IT services.

The advantage of managed IT services, and why so many businesses today are using these services, is to help create a lower and more predictable IT budget while also reducing the strain on their staff.

Our “Worry Free” IT services are built specifically for Small to Mid-sized business technology needs, and are powered by our highly trained team of engineers.

At the very heart of any company in today’s technological world is an IT infrastructure that needs to deliver systems and services essential for it to function. Some of the key functions such as Backups, email, applications, file sharing, databases, spreadsheets and accounts are essential to operate 24/7, 365 days a year.

Techit can provide a complete suite of IT managed services either remotely, onsite or both to meet an organisation requirements.

We will take control of your companies support requirements from incident notification to final problem resolution and providing 1st to 3rd level support, as a complete solution or just as an ad-hoc basis if required.

We work with you to gain a complete understanding of your requirements so we can deliver a solution that benefits your organisation and maximises your IT investment.

Some of the areas we can support your organisation with around IT Managed Services are:

* Security Patch Management
* User Account Management
* Proactive Monitoring & Alerting
* Data Backup
* Communications
* Anti-virus & Anti-spam
* Data, Network and Mobile Security
* Client & Server hardware and software Support Services
* Remote & On-site Support
* IT Documentation & Change Control
* System Administration
* Consultancy

IT Managed Services Benefits

Through engaging with Techit and utilising our IT managed services program the following benefits can be realised by your organisation:

* Reduced cost base of internal IT function
* Professional support and administration
* Fixed Annual cost for IT support
* Backups, Security, Software Licensing, Email management
* Proactive monitoring & alerting of all IT systems
* Planned IT Strategy design